Shipping + Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. For additional information in this section, create your own Return & Refund Policy.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For additional information in this section, create your own Return & Refund Policy. Contact Us If you have any questions on how to return your item to us, contact us.
Shipping within the united states is free for all orders and will ship within 5-8 business days. Internal shipping cost and time dependent on location and is calculated at checkout.
Customs, taxes, duties and fees
Motive Deck™ is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information, you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.